Terms of Service

Last updated: 25 April 2025

1. Scope and Provider

These Terms of Service apply to all orders and use of the website www.ashfordclothing.com, operated by:

Ashford Clothing
Whitelabs Consulting
Winterspürer Strasse 6
78333 Stockach
Germany
Email: info@ashfordclothing.com

Hosting by: Shopify.com

2. Contract Formation

A contract is formed when you complete the checkout process and click “Buy Now”. You will receive a confirmation email immediately after placing your order.

3. Eligibility and Usage

By using our services, you confirm that you are at least 18 years old or have parental/guardian consent. Any illegal use, transmission of harmful code, or unauthorised access is strictly prohibited.

4. Prices and Payment

All prices are listed in Euros and include VAT. Shipping costs are added during checkout, if applicable.

Available payment methods include major credit cards and Sofortüberweisung. PayPal and Klarna are not supported.

5. Shipping

We ship worldwide. Delivery times vary depending on destination and product availability. For full details, please refer to our Shipping Policy.

6. Right of Withdrawal

Consumers have the right to cancel the purchase within 14 days. For further information, please refer to our Refund Policy.

7. Returns & Exchanges

Products can be returned within 14 days under the conditions of our Return Policy. Return shipping costs are the responsibility of the customer unless stated otherwise.

8. Product Information

We do our best to display colours and images accurately, but actual appearance may vary slightly due to screen settings. Availability and prices are subject to change without notice.

9. Accounts & Security

You are responsible for ensuring your account information is accurate and up to date. We reserve the right to cancel orders in the event of suspected fraud or policy violations.

10. Third-Party Services & Links

We may use third-party tools and link to other websites. We are not responsible for their content or data practices. Please review their policies before use.

11. User Content & Feedback

By submitting content (e.g. comments, reviews), you grant us the right to use, edit, or publish this material without restriction. Please refrain from submitting unlawful or offensive content.

12. Privacy

Your personal data is handled according to our Privacy Policy, in accordance with the GDPR.

13. Liability

We are liable without limitation for intent, gross negligence, or injury to life, body or health. For simple negligence, we are only liable for breaches of essential obligations and limited to foreseeable damage.

14. Final Provisions

If any provision is or becomes invalid, the remaining provisions shall remain in force.

Applicable Law: These terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
Jurisdiction: If you are a business customer, the place of jurisdiction is the registered office of the provider.

15. Amendments

We reserve the right to modify these Terms of Service at any time. Continued use of the website after changes are published constitutes acceptance of the updated terms.